Emergencies

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If your pet has visited, or you are one of our clients, and are in need of urgent medical attention, please call 01444 228333 during regular business hours. If it is outside of opening hours (M-F, 9am- 5pm), please call 07592131270. You can also call this number if you cannot get an answer on the main phoneline. Call us immediately if you think your pet is in danger.

UPDATE FOR AUGUST 16th-23rd, 2025: emergency care for our clients will be provided by TWO other veterinary facilities during this time. PLEASE NOTE that you should still call the above numbers first, but if unable to make contact, please call:

- Mewes Vets, Haywards Heath 01444456886 DURING OFFICE HOURS (8.30am - 7.30pm, M-F)

- Arthur Lodge Vets, Horsham 01403252964 OUTSIDE OFFICE HOURS (nights and weekends)

**You will be required to pay a fee for these services which is not covered by Happy Paws. The fee for out-of-hours visit is £99 and is payable prior to service.**

We provide routine, preventative care and are limited in what we can provide for urgent medical problems. We generally see emergencies that arise as a complication of the services we provide; for example, a problem in the post-operative period such as bleeding, infection or wound breakdown. If your pet has an unrelated issue, we may not be best placed to attend to it.  Please contact your regular vet for this. Exceptional circumstances would apply, such as if a pet were to be in a road traffic accident outside the clinic, and we were present there. We would be able to provide an initial assessment and pain relief. Please contact us for any further information.