Emergencies

---

If your pet has visited, or you are one of our clients, and are in need of urgent medical attention, please call 01444 228333 during regular business hours. If it is outside of opening hours (M-F, 9am- 5pm), please call 07592131270. You can also call this number if you cannot get an answer on the main phone line. Call us immediately if you think your pet is in danger.

LIFE-THREATENING EMERGENCIES include: trouble breathing, profuse haemorrhage (constant dripping, pooling or spurting of blood), seizure/fitting, severe pain (screaming/crying, biting when touched), a large-breed dog retching and bloating, a broken limb, collapse/paralysis, poisoning, or a male cat having difficulty urinating. If your pet does NOT show these symptoms, please email us with 'URGENT' in the headline, and you will be contacted very shortly. Please do NOT call the out-of-hours mobile number unless you need genuine emergency care.

We provide routine, preventative care and are limited in what we can provide for urgent medical problems. We generally see emergencies that arise as a complication of the services we provide; for example, a problem in the post-operative period such as bleeding, infection or wound breakdown. If your pet has an unrelated issue, we may not be best placed to attend to it.  Please contact your regular vet for this. Exceptional circumstances would apply, such as if a pet were to be in a road traffic accident outside the clinic, and we were present there. We would be able to provide an initial assessment and pain relief. Please contact us for any further information.